help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-06-2021 11:07

‎02-06-2021 11:07

I just got Fitbit versa and it think it is a versa lite. But it is not letting me do anything. It is charged and it keeps saying data not cleared sync and try again. I did buy it used so I don’t know how to fix this. 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎02-06-2021 12:00

‎02-06-2021 12:00

Hi @Frym1993 does your Versa have a single button on the left, or three buttons. Two on right and one on the left? 

Best Answer
0 Votes

‎02-06-2021 14:42

In response to Rich_Laue

‎02-06-2021 14:42

Single button on the left

Sent from my iPhone
Best Answer
0 Votes

‎02-06-2021 14:54

In response to Frym1993

‎02-06-2021 14:54

@Frym1993 first I would try setting the tracker up. 

This step usually clears this error. 

Yes it probably is a Versa Lite. 

 

Best Answer
0 Votes