07-04-2019 13:00 - edited 07-04-2019 13:03
07-04-2019 13:00 - edited 07-04-2019 13:03
The last couple of days the bluetooth on my versa keeps turning off. Tried unpairing, restarting, deleting and adding a new device. Still turns off after a couple of minutes?
07-04-2019 13:20
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07-04-2019 13:20
It would help if you could you tell us the exact Fitbit problem symptoms, besides your bluetooth diagnosis.
Best Answer07-04-2019 22:14
07-04-2019 22:14
Thanks for the reply,
That is the only problem with my versa. I pair it with my phone leaving bluetooth switched on, on the versa. Then it switches itself to off, which then makes it disconnect with my phone. My phone us a Samsung s7 edge, so it's compatable. I've had the watch a while with no problems and all of a sudden this week it disconnects itself. All my other bluetooth devices, car, earphones, tablets ect are still working fine, so I know it's not the phone that forces the disconnection.
All my settings on the app are the same as they've always been too.
Best Answer07-05-2019 06:22
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-05-2019 06:22
Hopefully somebody else can help you with this.
But, for me, you must be having some fitbit symptoms to get you worrying about bluetooth. I would need to know what your fitbit problem symptoms are, without already having aleady attributed them to bluetooth problems.
Best Answer