10-11-2019 01:26
10-11-2019 01:26
Well here we are again, an up date except it will not download!!!! I have a Sony Xperia XA1 Ultra, a Hewiae 8in pad and an old 7in Samsung pad all come back with the same reply cannot connect try Bluetooth, try bluetooth same again. Restart all devices just the same.Am i the only one who cant download this update !!!!
Really beginning to with i had not bought this watch, it's a right PITA.
10-11-2019 02:51
10-11-2019 02:51
hi @Hawkeyefxr
Are your devices here in the latest FitBit compatible device list? https://help.fitbit.com/articles/en_US/Help_article/2315
If not contact support to check: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs