01-16-2021 11:33
01-16-2021 11:33
My Versa2 suddenly stopped tracking and displaying advanced sleep analytics. I have been getting just simplified Sleep Details the last two nights even though I have not been doing anything differently from a sleep or position standpoint. I reset my Versa2 and checked my Fitbit Premium subscription status to be sure that it was still okay, which it is. I have not received a notice about a firmware update, so to my knowledge I have not updated the device's firmware. My version is 71.6.19. This happened the very first night after Fitbit announced that Google's takeover was now complete.
01-17-2021
23:26
- last edited on
09-08-2024
08:16
by
MarreFitbit
01-17-2021
23:26
- last edited on
09-08-2024
08:16
by
MarreFitbit
Probably coincidence with the announcement, but rather annoying its not showing.
It can happen that sleep is not recorded fully,. If the sleep duration less than 3 hours continuous, it won't be detailed.
If you had an interrupted night, although you slept the necessary hours, it can see it as sessions of less than 3 hours perhaps.
A couple of things to check is your heart rate and even if thats normal try cleaning the back of the watch, in case its getting confused information.
Also restarting the watch through the shutdown procedure won't recover past sleep data it didn't record on the watch, for sleeps that were already synced. Very annoying.
Author | ch, passion for improvement.