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Versa2 touchscreen not responding

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‎07-11-2021 12:13

‎07-11-2021 12:13

Touchscreen does not respond when swiping or scrolling. have reset multiple times. Have changed to simple fitbit clock face and then reset per suggestion on this forum. Still no response. very disappointing. Please tell me how to fix or what my options are. 

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‎07-11-2021 17:02

‎07-11-2021 17:02

Welcome to the Fitbit Community, @Txgram.

 

Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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