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Versa3 won't accept my pin code

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‎11-01-2022 12:25 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

‎11-01-2022 12:25 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

Have had my Versa 3 for 6 months. Set up so that I have to input my pin code whenever I remove it from my wrist. Working fine until last night. Recharged my watch and now it won't accept my pin code. Went in to the app. Pin code is disabled. When I try and click on it I receive the message 'Can't verify Versa 3 with Fitbit' and I can't proceed. Any thoughts?

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‎11-01-2022 12:40

‎11-01-2022 12:40

Just a correction to my post .... the full message I receive when I click on Device Lock is 'Error Registering Versa 3 with Fitbit'. Hope someone can help.

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