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Verse 2 screen won't turn on

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-21-2023 03:57 - last edited on ‎01-29-2023 16:02 by Fitbit Moderator

‎01-21-2023 03:57 - last edited on ‎01-29-2023 16:02 by Fitbit Moderator

Verse 2 screen doesn’t light up when I press button - and it won’t scroll through windows

 

Moderator Edit: Clarified subject and updated label

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1 BEST ANSWER

Accepted Solutions

‎01-23-2023 08:08

‎01-23-2023 08:08

Please note, this has now been corrected, I was advised by support to do a complete Factory re-set and it worked.

 

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2 REPLIES 2

‎01-23-2023 08:08

‎01-23-2023 08:08

Please note, this has now been corrected, I was advised by support to do a complete Factory re-set and it worked.

 

Best Answer

‎01-29-2023 16:07 - last edited on ‎08-02-2024 05:00 by Fitbit Moderator

In response to Ljaries

‎01-29-2023 16:07 - last edited on ‎08-02-2024 05:00 by Fitbit Moderator

@Ljaries Welcome to the Community.

I've moved your Versa 2 to the Other Versa Smartwatches board so we can keep the forums organized. Thanks for the details provided, and the steps tried prior to posting. I'm glad your watch is working well and I'm going to mark your post as the Best Answer to help other members experiencing similar issues.

Let me invite you to visit our Health & Wellness board where you can share your story, make new friends and start your own topics. Have a great day!

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