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Verse not syncing sleep

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‎03-07-2019 16:42

‎03-07-2019 16:42

Since release 2.89 for iOS my versa Is not syncing sleep.  Missed 2 days completely.  3rd day shutdown Versa and FitBit app on my iPhone X then turned back on and sleep showed.  4th day didn’t sync shut down app the opened back up and it synced the sleep.  Everything else is syncing normally just not sleep.

 

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‎03-08-2019 12:11

‎03-08-2019 12:11

@AkeOH By syncing you mean the sleep does not show up in the Fitbit mobile app or on Versa in Today app (swipe up on the main screen to open)?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-08-2019 12:23

In response to Marrrmaduke

‎03-08-2019 12:23

In the mobile app. It worked this morning. Just seemed to have issues right after the last mobile app update.

Angie Elder
Sent from my iPhone
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‎03-08-2019 12:25

In response to AkeOH

‎03-08-2019 12:25

@AkeOH It just needed to sync completely. Sometimes it may take some time as the sync goes back and forth. 😄

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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