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Vibrate no longer working

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‎07-10-2019 21:17

‎07-10-2019 21:17

My Versa has stopped vibrating for notifications and for countdown timers. I rely on my timers for work and can no longer use my Versa for what I intended it to be. I have followed the steps to reset notifications, ingnore device, resync... it is still not working. 

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‎07-11-2019 00:39

‎07-11-2019 00:39

Hi @Switchback It sounds like the vibration motor. I have flagged a moderator to come and help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-11-2019 07:53

‎07-11-2019 07:53

Hello @Switchback, welcome to the Fitbit Community forums. 

 

Thank you for the information you've provided about the Versa that is no longer vibrating for notifications and for countdown timers. Could you please confirm if the Versa is not vibrating at all with any feature, or if this only happens with the notifications and timers? 

 

In the meantime, please make sure that you've followed the steps listed here to complete the restart procedure. Also, try to set an alarm on your watch to confirm if the Versa is vibrating when using other features. 

 

If you continue to experience the same behavior, you can also try to deactivate the notifications completely and set them up again. 

 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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