help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wallet and Bluetooth Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2019 14:03 - last edited on ‎10-21-2021 12:17 by Moderator Alum

‎01-07-2019 14:03 - last edited on ‎10-21-2021 12:17 by Moderator Alum

Hello, I have a problem, that I have a new Fitbit versa but my notification doesn't want to show up even I set it up in my phone and app. Also in the app it doesn't show wallet. I would like to set that up but its now showing. app is instaled. I also checked videos how to do but that wallet is not there. Many thanks for your help

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-07-2019 20:03

‎01-07-2019 20:03

@emty74 what's your phone model and OS, so I can help you with the notifications? Regarding Wallet, you need to have Versa Special Edition (North America, Australia) as only the Special Edition has NFC chip necessary for Fitbit Pay. If you purchased your Versa in the European Union, it should have the chip by default. If you purchased outside EU, it needs to say Fitbit Pay around the sensor on the back.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes