help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Water Damage

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2020 11:57

‎07-10-2020 11:57

So it appears my watch has water damage.  It’s less than 18 months old.   Contacted customer support and they offered me 25% off if I purchase a new watch.   I will not buy another watch from them (I have purchased at least 5 ).  Anyone know if the water damage can be fixed?   The battery also drains after an hour or two. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-22-2020 05:14

‎08-22-2020 05:14

Hi @Kellys755, welcome to our Fitbit Community! I'm sorry to hear about the water damage that your Fitbit Versa experienced. I'm also sorry to hear that the warranty didn't cover it. I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes