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Water damage?

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‎11-06-2019 01:41

‎11-06-2019 01:41

I went to the pool today and my watch died, seemed normal cause the battery was low earlier in the day. But then it died again a few hours ago and it won't charge or turn on! I got it in October so it's just outside the warranty....is this at all fixable or do I need to get a different brand fitness tracker? I rarely swim, mostly use my watch for timekeeping and tracking steps. 

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‎11-06-2019 08:47

‎11-06-2019 08:47

@Angie1088 This obviously should not be happening. Is there a condensation accumulating in the back, especially near the sensor? I would encourage you to reach out to Customer Support nevertheless as warranty or not, Vera should be swimproof. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-06-2019 12:24

In response to Marrrmaduke

‎11-06-2019 12:24

Yes there was yesterday, then it dried out and it seemed fine for a few hours but then it's still not working now.
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