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Water tracker incorrect

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‎01-18-2020 06:07 - last edited on ‎01-20-2020 11:12 by

‎01-18-2020 06:07 - last edited on ‎01-20-2020 11:12 by

I used the water tracker on my versa all the time, then updated to the versa 2. I still log my water, but everytime I put in '20 oz' on my log in the watch, it converts it to 0.68 oz. I'm making sure it is in ounces when I add it. What gives? 

 

 

Moderator edit: subject for clarity

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‎01-20-2020 11:11

‎01-20-2020 11:11

Welcome to the Fitbit Community, @Lexi1720. I am sorry for the delayed response.

 

Thank you for providing the details of the issue with logging water on your Versa 2. I would like to confirm that this issue has been reported to our team and we are working to identify a resolution as quickly as possible. Thank you for your patience and understanding while we work to improve your experience. I recommend to delete the entries and re-add them directly to the mobile app. 

Let me know if you have further questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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