01-25-2020 10:05
01-25-2020 10:05
My weather app has stopped working. Keeps telling me to connect to Wifi which it is and to turn on share notifications which is on. I have never changed anything and it worked before?!???
Best Answer01-28-2020 10:57
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-28-2020 10:57
Hello @Lbrucker, welcome to the Fitbit Community forums. Sorry for the late response.
Thank you for sharing this information about the trouble you've been experiencing with the weather app on your Versa Lite.
Please let me know if your weather app is still not working and if you're still seeing this error message. In the meantime, make sure that you've tried to restart your watch following the steps listed here: How do I restart my Fitbit device?
Please keep me posted.
Best Answer01-28-2020 11:20
01-28-2020 11:20
Best Answer02-07-2020 07:11
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-07-2020 07:11
Hello @Lbrucker, sorry for the late response.
Thank you for confirming that you already tried the suggested steps.
I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.
Please keep me posted on the outcome.
Best Answer