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Weather app is not working correctly

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‎12-27-2019 07:00

‎12-27-2019 07:00

I just received the Versa 2 and the weather app is not working correctly. it supposedly updates my location but the time is way off on the opening screen, and it never changes. I have tried uninstalling app from phone { galaxy s7} the day is correct . I tried resetting the fitbit. the location is not exact it is acually the next town over. Just wondering if anything i can do or is this something i have to live with. I wanted to uninstall the app and re install but it wont let me. thanks

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‎01-08-2020 09:03 - last edited on ‎01-21-2025 09:08 by Fitbit Moderator

‎01-08-2020 09:03 - last edited on ‎01-21-2025 09:08 by Fitbit Moderator

@fbnewbie18 Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your weather app and thank you for troubleshooting this issue. You could try a factory reset. Note that you will need to setup and update your Versa 2 after this.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-08-2020 09:26

In response to AlvaroFitbit

‎01-08-2020 09:26

Thanks for the reply. It did work. The only problem I seem to have now is that every other day I have to force stop my app and restart it to sync. My phone tells me it cannot find device on the bluetooth. Thanks again

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