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Weather app not syncing on my Versa Lite

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Hello all! My Versa Lite will not display the weather. I have restarted it, synced it, uninstalled the app from my iPhone, allowed all permissions, background app refresh is on, location settings are on, and my Fitbit app has “all day sync”. (Phew, I think that covers it!) Any suggestions/resolutions out there? 

thanks! 

 

Moderator Edit: Clarified subject

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Hi there @SunsetRunner, welcome to the Community Forums. Thanks for letting us know about this issue and for taking the time to troubleshoot your Versa Lite and iPhone in order to get the Weather app updated. We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if you have any other questions.

Maria | Community Moderator, Fitbit


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I appreciate your time for a response! Hopefully things will be resolved soon. 🙂

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Hi @SunsetRunner, you're welcome. We truly appreciate your understanding with this matter. We'll be around if there's anything else we may do for you in the meantime. Have a good day! 🙂

Maria | Community Moderator, Fitbit


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