Weather app not working on Versa

[SunsetRunner]

I was having trouble syncing my active minutes and finally got them to work. Today, now the weather app is not syncing. I have restarted my Fitbit, and still nothing. My active minutes doesn't seem to be working now too. Help!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @SunsetRunner, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

Regarding the weather app and active minutes tracking issues that your Versa is experiencing, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via chat. Don't hesitate to get back if more assistance is needed.

See you around.

[SunsetRunner]

Hi Juan,

My weather app was not working because for some reason my home town was deleted. I have resolved the issue thanks to the customer support 🙂