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What Fitbit device do I have?

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Phygital_0-1722937668360.png

I got this fitbit as a gift  but I haven't been able to sync or find out what's the exact model...

help...


Moderator Edit: Clarified subject

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Hi @Phygital did it come with the charger? The fastest way to find out which Fitbit you have is to attach it to the charger and try to set up. The app will ask you if you want to set up Fitbit XXXX (it will tell you which device it is!) and you'll agree. See if that works for you.

Stepping in the U.S.A. since September 2013. Android 14

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@Phygital   There is information in your screenshot that suggests that this is a prototype model that should not have been given away.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Yes, box and charger as versa 3(identical)

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@Phygital   Your screenshot looks like the back side is white.  The Versa 3 back side is black.  Did you get this in a sealed box?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Phygital_0-1723057844169.png

 

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Hi everybody ! Thank  you for your messages. 

There are only 2 Fitbit models that have 3 buttons ( Versa and Versa Lite. ).

What I find kind of strange is in the first pics, there is a camera shown, but none of the Fitbit models have a camera integrated on the main display. 
I'd be very careful with that device. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Looks a bit like this leak from a while back, that had the same camera. Looks like what you have is a prototype.

https://9to5google.com/2023/04/17/fitbit-kids-smartwatch/ 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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@Phygital , Thank you for your patience. A Google Team Member will be reaching out and providing further assistance. Thank you for sharing the picture and information. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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