08-06-2024
02:48
- last edited on
08-07-2024
03:59
by
MarreFitbit
08-06-2024
02:48
- last edited on
08-07-2024
03:59
by
MarreFitbit
I got this fitbit as a gift but I haven't been able to sync or find out what's the exact model...
help...
Moderator Edit: Clarified subject
08-06-2024 07:01
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-06-2024 07:01
Hi @Phygital did it come with the charger? The fastest way to find out which Fitbit you have is to attach it to the charger and try to set up. The app will ask you if you want to set up Fitbit XXXX (it will tell you which device it is!) and you'll agree. See if that works for you.
Best Answer08-06-2024 10:39
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-06-2024 10:39
@Phygital There is information in your screenshot that suggests that this is a prototype model that should not have been given away.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-06-2024 14:25
08-06-2024 14:25
Yes, box and charger as versa 3(identical)
Best Answer08-07-2024 08:13
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-07-2024 08:13
@Phygital Your screenshot looks like the back side is white. The Versa 3 back side is black. Did you get this in a sealed box?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer08-07-2024 12:11
08-07-2024 13:20
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-07-2024 13:20
Hi everybody ! Thank you for your messages.
There are only 2 Fitbit models that have 3 buttons ( Versa and Versa Lite. ).
What I find kind of strange is in the first pics, there is a camera shown, but none of the Fitbit models have a camera integrated on the main display.
I'd be very careful with that device.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
08-15-2024 17:56
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-15-2024 17:56
Looks a bit like this leak from a while back, that had the same camera. Looks like what you have is a prototype.
08-26-2024 10:46
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-26-2024 10:46
@Phygital , Thank you for your patience. A Google Team Member will be reaching out and providing further assistance. Thank you for sharing the picture and information.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.