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What’s going on?

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I have had nothing but Fitbit trackers since they first came out. and the Versa is the only tracker I have had that has had any issues. First my heart rate sensor failed and now the battery won’t hold a charge. This all started after I reset and updated. Any suggestions? 

 

My family purchased this for me December 2018 for a Christmas gift. 

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I would contact support as it appears that you are still under warranty.

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I would contact support as it appears that you are still under warranty.

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