Which Phone, Which Notifications?

[guitarwoman]

I've been following the threads on the Versa after buying one and having some problems--sleep tracking, phantom steps, phantom floors.  But, lucky for me, the notifications seem to be working as they should for my iPhone.

Which leads me to think.  Instead of blaming the consumer, or "escalating" the complaints, Fitbit would do well to publish a list of what notification functions should be expected of the Versa according to which phone it is linked with.  Might avoid some confusion, and would certainly help the user understand if their notifications are working properly or not.  That is, if Fitbit knows with some degree of accuracy how the large number of different (especially Android) phones are supposed to work with notifications.  Just a thought.

[AlvaroFitbit]

@guitarwoman Welcome to the Fitbit Community! I hope you're doing well! There is a list of compatible mobile devices that anyone can check if interested if that is what you mean. You select the phone and you will see the features it can use with the tracker or watch in the drop down list.

Let me know how it goes!

[SunsetRunner]

I have a Samsung galaxy A5 2017 and it's not listed as a compatable phone but it is! I've been using it for the past several mths. Although since the last fitbit app update the bluetooth has been a bit hit an miss. My charge 2 blaze and the new verse all worked fine up an till then, hope it rectifies it's self when you new update comes out. 

[AlvaroFitbit]

@SunsetRunner It's great to see that you've visited the Fitbit Community! Thank you for sharing your experience with your Galaxy A5 217 as this information may help other members in the same situation. Still you can try these suggestions to help improve the connection between your Versa and your phone.

Keep me posted!