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White screen Versa

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‎07-27-2019 21:17 - last edited on ‎05-24-2022 13:07 by Moderator Alum

‎07-27-2019 21:17 - last edited on ‎05-24-2022 13:07 by Moderator Alum

Recently my home screen has been glitching and going all white and blank. It randomly comes back on. I have tried restarting the device, syncing it with the app, charging it, pressing the left button. Nothing seems to work. Please help. 

 

 


Moderator edit: subject updated for clarity

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‎07-28-2019 12:23

‎07-28-2019 12:23

Welcome to the Fitbit Community @Marasmith07. 

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your Versa's screen going all white and blank. Thank you for your troubleshooting efforts. I recommend doing the following:

 

  1. Switch to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?
  2. Please confirm the steps you took to restart your device: How do I restart my Fitbit device? 

Let me know how it goes!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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