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Wish I would have known about Notification Issues

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‎12-17-2019 10:41 - last edited on ‎03-31-2023 15:53 by Moderator Alum

‎12-17-2019 10:41 - last edited on ‎03-31-2023 15:53 by Moderator Alum

Purchased two Versa 2 fitbit trackers to only be surprised dec 7th that the notifications do not even work! I have continuously been tracking these community topics to see if anything fixed my problem. And after countless of pointless of hours - nothing. Waste of time. Thinking once i updated the app and my iphone today it would fix the problem. again. Nothing. Very Disappointed - will not recommend and a waste of money and time.

 

***RESOLVED. took advice and went to the help chat - was able to resolve it through trouble shooting which i should have done a long time ago. I am not the complaining type and loved the watch and tracker tself. so happy i reached out for further resolution 

 

 

Moderator edit: format

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‎12-17-2019 10:53

‎12-17-2019 10:53

Hello @MechelleB I would contact Fitbit, many iOS user report that they where able to help. There are settings that need to be checked in the phone. 

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‎12-17-2019 10:53

‎12-17-2019 10:53

Hello @MechelleB I would contact Fitbit, many iOS user report that they where able to help. There are settings that need to be checked in the phone. 

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‎12-17-2019 11:44 - last edited on ‎03-31-2023 15:54 by Moderator Alum

In response to Rich_Laue

‎12-17-2019 11:44 - last edited on ‎03-31-2023 15:54 by Moderator Alum

Thanks! I just decided to use the Help Chat and they walked me through multiple steps. It works! in which i should have done from day one! thanks Rich for that advice! 

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‎12-17-2019 19:30

In response to MechelleB

‎12-17-2019 19:30

Where any of the steps found in the help doc? 

How do I get notifications from my phone on my Fitbit device?

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