help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Workouts not being recorded

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2019 08:51

‎03-19-2019 08:51

Hi, I am wondering why my versa will not automatically recognize my workouts even though it is set to "auto" which means it should recognize any activity over 10 mins.  Please help !  I have turned on all settings but it will not do it.  Am I missing something ?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-19-2019 20:18

In response to jqueen

‎03-19-2019 20:18

@jqueen Yes, thats right. The Workout exercise shortcut is specially made so you can change the name of the activity to what you were doing if you want (in the app after you have synced it)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
3 REPLIES 3

‎03-19-2019 10:22

‎03-19-2019 10:22

Hi @jqueen It depends what workouts you are expecting the Versa to pick up. Smart Track jas only a limited number of activities it can recognise - mostly step based. So what are younactually doing in your workouts?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎03-19-2019 11:27

In response to NellyG

‎03-19-2019 11:27

Thank you... I guess that must be it as I am trying to record "bootcamp" type workouts... It seems to recognize walking and running.  If I use the exercise mode then it records it as a workout. 

Best Answer
0 Votes

‎03-19-2019 20:18

In response to jqueen

‎03-19-2019 20:18

@jqueen Yes, thats right. The Workout exercise shortcut is specially made so you can change the name of the activity to what you were doing if you want (in the app after you have synced it)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer