help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Workouts not showing stats right

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-14-2019 11:51

‎03-14-2019 11:51

I have the Fitbit Versa. Once I’ve completed the workout it shows my sats as a run, even though I did not log a running workout. I have gone in and done all the customization recommended and yet nothing has changed. I had the Fitbit Blaze before and I never had this issue.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-15-2019 07:35

‎03-15-2019 07:35

Welcome to the Fitbit Community @Jsandora! It's nice to see new faces around. I'll be glad to assist you with your workout inquiry. 

 

In order to assist you, could you please let me know what kind of workout did you perform and how did you log your exercise?

 

I'll be waiting for your response. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes

‎03-15-2019 12:03

In response to AndreaFitbit

‎03-15-2019 12:03

I have used the yoga exercise and the workout exercise. Both items have shown sats as if I were running. Which I wasn’t.  The first picture is with the Versa and the second picture is with the Blaze.0325AE39-8421-422B-BD14-27649A77364A.png

 

3C701AAF-27E5-479F-9DA9-D86CF5BA51E8.png

 

Best Answer
0 Votes