clear messages on versa

[SunsetRunner]

I have two old messages that will not clear on my versa, even after selecting clear all.

Thanks

[Marrrmaduke · Accepted solution]

@SunsetRunner This is a common problem. Some notifications get stuck in Fitbit mobile app notification channel after you already cleared them from your phone's Notification Centre. It means that any action you will try to perform on those notifications on your Versa will link back to something that does not exist on your phone anymore. Reboot your phone, reboot your Versa (press and hold the left and bottom right buttons until Fitbit logo flashes), and sync.

[SunsetRunner]

Thank you 👍

[Marrrmaduke]

@SunsetRunner did it help? 👍🏻

[Shpeart93]

I have been unable to clear 2 old messages as well .. I have reset my phone. I have the versa lite and I haven't figured out how to reset it to see if that clears them. Any ideas??

[Yogie13]

To turn off your fitbit you hold in the button on the side intill the screen goes black. Then release and press again ro turn back on. It worked on mine.