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device not found

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‎09-09-2019 10:24

‎09-09-2019 10:24

Good day.
My fitbit versa suddenly stopped pairing with the app on my phone. A few weeks after the purchase, everything was OK, until now it stopped working. When I try to pair manually, it says "device not found"
It's a basic function. Now I don't get notifications on my watch, etc. I don't have the data that the watch gets.
I had Charge HR before and everything was OK. I use Xiaomi Mi6.

I am angry and disappointed. 

Where is the problem??

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‎09-09-2019 11:08

‎09-09-2019 11:08

Hi, encountered this problem a few days ago too. Make sure you have the latest Fitbit app version on your Phone, this solved my problem. Hope this works for you too, regards, kuzibri

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‎09-09-2019 21:54

In response to SunsetRunner

‎09-09-2019 21:54

Good day.
My app is up to date. The problem must be elsewhere.

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