fit bit versa sync

[Alison1966]

 My fit bit is fully charged but wont sync to my phone been like this for 2 days now, not even a month old and having issues!

[SteveH]

Unfortunately, syncing problems happen from time to time. The usual things to try are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/

[JB2288]

Hi Alison.  I am experiencing the same problem.  Mine seems to occur after I take my phone off the charging station but I have noticed some hit and miss issues with the syncing when I take my Versa off the charging station. Just wondering what is happening when the devices are charging.  Can anyone shed some light on this issue?