fitbit versa buttons not working

[econnelly345]

none of the buttons on my versa are working what do i do.

[ACG]

Sounds like you can't even do a restart. 

Clink on the link in my signature, head to the bottom of the link and click on Lets Talk. 

Contact fitbit support on this one. 

[rstolle07]

I am having the same problem but don’t see a link to click. 

[ACG]

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@rstolle07 wrote:

I am having the same problem but don’t see a link to click. 

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Hello @rstolle07

At the bottom of my post, it says Fitbit help. 

[rstolle07]

I still don’t see that anywhere and have tried from a browser rather than an app, but I did some more research and got it fixed!

thank you!

[Melaniehndz]

What did you do to fix yours? Mine has the same issue 

[rstolle07]

I restarted my Fitbit and everything went back to normal.

Sent from my iPhone

[rstolle07]

I restarted my Versa and everything went back to normal. I didn’t even realize I could restart it. Hope it works for you. 

[ACG]

Great restart got you going again. 

Sometimes restarting your phone, tablet, computer helps too. 

[VicSimp]

How did you restart it if the buttons aren’t working? I’m having the same problem.

[Melaniehndz]

I had to reboot my versa through the Fitbit app.

Sent from my iPhone

[strmytrbl]

how did you do that?