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fitbit versa syncing issues

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‎08-06-2018 11:32

‎08-06-2018 11:32

I just got a fitbit versa about 2 months ago and it just started having syncing issues. I tried everything, restarting my iphone, and fitbit versa, factory reset the versa once, but it will only manually sync when i tell it to. Do you have any suggestions on how to get the fitbit versa to all-day sync?

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‎08-06-2018 12:14

‎08-06-2018 12:14

Hello @marlowe

On my iPhone, I go into my Fitbit app account (click the small credit card icon in the top right corner) and then click on your versa, go down and move the auto sync slide over till it turns green. 

Now your set for all day sync. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎08-07-2018 14:04

In response to ACG

‎08-07-2018 14:04

whenever i do that it says i need to sync the versa to my iphone which i already have done.

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‎08-08-2018 08:00

In response to marlowe

‎08-08-2018 08:00

So when you slide it over to say it is in auto sync, that is when it says you need to sync it.
Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer