help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

k.pay

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-09-2018 02:51

‎05-09-2018 02:51

“ k.pay detected a problem with the connection between your watch and your phone “ keeps coming up on my new versa and its driving me insane, what does it mean and what do I do to get rid of ?.

Best Answer
0 Votes
1 REPLY 1

‎05-09-2018 08:06

‎05-09-2018 08:06

You have installed a 3rd party clock face and the free trial is over and they want their money and kpay is the website used. Kpay is trying to sync with your tracker to give you the website address.  If you can't make that happen, just change to a different clock face.

Best Answer
0 Votes