help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

possible screensaver issue?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2022 08:22 - last edited on ‎12-18-2022 19:55 by

‎05-17-2022 08:22 - last edited on ‎12-18-2022 19:55 by

 
a few days ago, this white/black image showed up.  it won't go away.  I don't remember buying what appears to be a screensaver.  even if I wanted to buy one, I wouldn't choose this.  I tried Chat but arrows pop up and I can't see what I'm typing.  I tried emailing fitbit but the msgs bounce back.  I don't know how to post all the pics of the arrows, etc.  I can't post a video of the screensaver moving around either.  I'm just so sorry to bother you guys with this mess.  😞20220514_092025.jpg

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-17-2022 11:18

‎05-17-2022 11:18

I think that means you chose a third-party clockface that requires a fee, usually quite small.  I suggest just switching to a different clock face.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer