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possible screensaver issue?

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a few days ago, this white/black image showed up.  it won't go away.  I don't remember buying what appears to be a screensaver.  even if I wanted to buy one, I wouldn't choose this.  I tried Chat but arrows pop up and I can't see what I'm typing.  I tried emailing fitbit but the msgs bounce back.  I don't know how to post all the pics of the arrows, etc.  I can't post a video of the screensaver moving around either.  I'm just so sorry to bother you guys with this mess.  😞20220514_092025.jpg

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I think that means you chose a third-party clockface that requires a fee, usually quite small.  I suggest just switching to a different clock face.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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