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replacement band

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‎01-29-2023 14:52

‎01-29-2023 14:52

Good morning i received my Fitbit Versa 2 watch in November 2022 and the band is already wearing through. Can anyone tell me if there is a warranty for this and if so how do I obtain a new band?

Thank you in advance for any help

 

Knighty59

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‎01-29-2023 15:23

‎01-29-2023 15:23

Should be able to get replcmt band if you’re within the 1 yr warranty. Strap fastener broke on my Versa 2 when it was out of warranty 😔 

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‎01-29-2023 15:42

In response to NancyB

‎01-29-2023 15:42

thanks for that Nancy but there is no address or contact details on the receipt I received from the supplier. I received the watch direct from Fitbit
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‎01-29-2023 18:23

In response to Knighty59

‎01-29-2023 18:23

@Knighty59 @NancyB , Nice to see you around. 


Thank you for your messages.

 

@Knighty59 , you can get in contact  with our team over different channels.  But for damaged bands I recommend you to use the direct button for this. 

 

All the info can be found here: 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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