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steps not showing up

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‎02-21-2020 15:08

‎02-21-2020 15:08

Not happy!  I walk at least 12,000 steps a day. Not showing up.  It says I had no activity yesterday at all!

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‎02-21-2020 16:23

‎02-21-2020 16:23

Hi @PJsteez , are you using a Third Party Clock Face? If yes, change it to one developed by Fitbit itself and restart your Versa and the problem should be solved. Third Party Clock Faces are known to behave suddenly erroneously for whatever reason, either cause the Developer did not update the CF or just because this particular CF is incompatible with the newest Firmware version, Erik

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‎02-22-2020 02:39

In response to SunsetRunner

‎02-22-2020 02:39

I went back and reset my Fitbit. All my steps came back!

Sent from Yahoo Mail for iPad
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