02-20-2020 18:42
02-20-2020 18:42
My screen will often not let me switch to see steps, hr, calories or miles and will stick on steps. I also have issues swipping the screen constantly so it sticks on the clock face and wont let me see my apps. I have tried resetting but doesnt not help. It will let me change sometimes but noot most of the time. This is Android syn and the newest update from Feb. 2020.
02-21-2020 04:50
02-21-2020 04:50
This is happening to me too! It’s also randomly resetting. And I have have alarms that won’t turn off because I can’t edit them! 🤦:female_sign:
02-21-2020 05:23
02-21-2020 05:23
Me too - i find this mostly happens in the morning. The screen stops responding or half swipes so i see clock and apps on the screen where its not swiped all the way. Any ideas? i have tried resetting but this doesnt seem to fix it
02-21-2020 19:24
02-21-2020 19:24
I have the same problem. I worked with the support chat team yesterday and of course it started working again. By last night the screen was back to randomly working. It’s quite frustrating. I feel like I spend too much time trying to troubleshoot the dang thing than I should. I’ve only had it two months!
02-21-2020 20:22
02-21-2020 20:22
I feel the same way what did they have you do?
02-21-2020 21:03
02-21-2020 21:03
02-22-2020 03:47
02-22-2020 03:47