12-27-2019 18:41
12-27-2019 18:41
I just got a new Versa 2. Can I store my Versa information or send it to my Versa 2? That way I don't lose my badges, sleep, heart rate etc. histories. Can I send that info to my new Versa 2?
12-27-2019 19:01
12-27-2019 19:01
Once you sync your Versa, all the data goes to the Fitbit cloud database. It is stored by your account/email. Set up the Versa 2 logged into the same account/email and all your data will still be there, and will continue seamlessly.
But you cannot have both the Versa and Versa 2 both connected.
You can either remove the Versa first within the app, right after you have synced, then go into phone bluetooth settings and unpair the Versa if it is still paired; then add the Versa 2.
Or your can just add the Versa 2; it will note you have a Versa connected and ask if this is to replace it, and it will remove the Versa for you; you would still want to the phone bluetooth settings as above though to unpair the Versa.
12-27-2019 19:05
12-27-2019 19:05
Thank you for the quick response. I have a health condition I monitor with my Versa and don't want to lose it when i switch to the Versa 2.