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sync failure

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‎05-18-2019 00:45

‎05-18-2019 00:45

My fitbit versa has suddenly started failing to sync and the screen has gone black any advice? 

 

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‎05-18-2019 00:50

‎05-18-2019 00:50

First thing to try when a fitbit misbehaves is a restart using the following procedure:

 

Help article: How do I restart my tracker?

 

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work

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