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syncing with the Versa

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A few days ago I got the latest Fitbit firmware update and now it's hard to sync with Bluetooth. I did a full repairing and have to reset the Versa watch all the time to get it to sync. I already called Fit two days in a row.

I don't knew how to fix this problem.

 

 

Moderator edit: personal info removed

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Same thing: no problem syncing for two months of ownership, then the s/w update, and now can no longer sync at all with either of the two devices that synced perfectly before.  It was definitely the update -- why no fix yet, Fitbit?

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