06-27-2019 16:34 - last edited on 06-28-2019 14:27 by LiliyaFitbit
06-27-2019 16:34 - last edited on 06-28-2019 14:27 by LiliyaFitbit
had the regular versa for over a year the face fell off (at the gym ) couldn't repair it, so got the Versa lite, battery last less than 12 hours have to charge it twice a day (is this normal) , i have a plain clock face, constantly flashes (go on and off ) , go to exercise mode in the middle of the night or go to timer go , the face is shaking at time can't move screen to screen is not stable i thought it would smooth out but just getting worse, is this normal Love my first Versa but could spend another $400 plus for one so when for the cheaper one at $200 now i regret it i really dislike this one
Moderator edit: subject for clarity
06-28-2019 14:26
06-28-2019 14:26
Welcome to the Fitbit Community @ChrisEvaCharli.
I appreciate your participation in the Forums and sharing your experience with your Fitbit Versa and Fitbit Versa Lite. I totally understand how you are feeling as you loved your Fitbit Versa and opted for the Fitbit Versa Lite in order to continue reaching your goals. Thank you for providing the details of the battery and display issues you're experiencing. I am here to help you. I recommend you to restart your device as described in this help article. This will refresh your Versa Lite internally. After that please charge the watch to 100% and use it like normal.
I appreciate the information that you're using a plain clock face. Please confirm if it's a Fitbit clock face. For additional tips to prevent battery drain, please see this help article: Can I extend my Fitbit device's battery life?
Please keep me posted!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-29-2019 07:19
06-29-2019 07:19
Thank you seem to work better now, I did have to re started it a few time but the battery seem to be better and yes it's a fitbit clock
07-01-2019 17:52
07-01-2019 17:52
Hi @ChrisEvaCharli, thank you for your reply. I am sorry for the delayed response.
I am glad to hear the battery on your watch seems to work better. I really appreciate your efforts and the additional details. Please keep monitoring your device. I hope you continue enjoying your watch without any issues.
Best of luck with your health and wellness goals! I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.