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versa 3 declined your pairing request

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‎08-30-2022 23:35 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎08-30-2022 23:35 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

I bought a new Versa 3, charged it, but it does not connect to my phone.

I get the message: versa 3 declined your pairing request from my phone.

One the watch, it says 100% (for the battery) and keep asking to download the app.

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‎08-31-2022 00:24

‎08-31-2022 00:24

How are you trying to do the pairing? Fitbits are unusual in that the pairing has to be done via the fitbit app.

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‎08-31-2022 01:00

In response to SteveH

‎08-31-2022 01:00

I contacted support and It turned out that my LG V20 is only running android 8.0.0 and is not supported.

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