09-27-2019 05:41
09-27-2019 05:41
Hi, try restarting your Versa several times by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Hope this solves the problem. Regards kuzibri
09-27-2019 11:54
09-27-2019 11:54
Thanks for responding. Ended up calling support and they’re sending a replacement. They did have me do what you suggested to no avail.