versa lite does not display day and date

[lilp12]

I didn't install the calendar app when I set it up. It will not reset at midnight. How do I install the calendar app now? Will that fix the problem?

[SunsetRunner]

Hi @lilp12 , the Calendar app is not installed on your Versa Lite when you have set it up within your Fitbit app, as the Calendar app is a Third Party app. Not showing the time and date on your home display can mean only two things IMO:

1. The setup did not finished completely. To solve this, put your Versa in the charger for at least two to three hours and after that see if this problem is solved, or

2. You've installed a Third Party Clock Face after the setup. If yes, replace your Clock Face back with one developed by Fitbit itself and restart your Versa.  

Regards kuzibri

[lilp12]

Sent from Yahoo Mail on Android

[SunsetRunner]

Want do you mean by this? I cannot see an answer, regards kuzibri

[lilp12]

Thanks.. I contacted support, they helped me reset it and get the date and time. We'll see if it resets steps at midnight now instead of 4pm.