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versa not synching android

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‎10-24-2018 16:52

‎10-24-2018 16:52

Hi,

I have been unable to Sync my Versa to my Android LG6 phone since 05 October. i also do not receive text notifications etc. 

i have reset the watch numerous times. Uninstalled the app etc. Still not working!!  i have had this unit for 2 months & it has literally only worked for the first couple of weeks. Im very disappointed 😞

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‎10-24-2018 21:15

‎10-24-2018 21:15

Unfortunately your phone is not on the Supported Devices List and I think this is whay you are having problems. Not being on the list dpesnt necessarily mean it wont work, but I have seen many reports of problems with the LG6. All you can do is try all the troubleshooting steps in THIS Help Article on Syncing problems. I hope you find something that helps you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Best Answer
1 REPLY 1

‎10-24-2018 21:15

‎10-24-2018 21:15

Unfortunately your phone is not on the Supported Devices List and I think this is whay you are having problems. Not being on the list dpesnt necessarily mean it wont work, but I have seen many reports of problems with the LG6. All you can do is try all the troubleshooting steps in THIS Help Article on Syncing problems. I hope you find something that helps you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer