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versa not synching

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‎10-24-2018 16:51

‎10-24-2018 16:51

Hi,

I have been unable to Sync my Versa to my phone since 05 October. i also do not receive text notifications etc. 

i have reset the watch numerous times. Uninstalled the app etc. Still not working!!  i have had this unit for 2 months & it has literally only worked for the first couple of weeks. Im very disappointed 😞

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2 REPLIES 2

‎10-24-2018 18:11

‎10-24-2018 18:11

Have you gone into the Bluetooth settings in the phone and tried to re-pair it?  How about restarting the phone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

‎10-24-2018 18:21

In response to DramaQueenDiva

‎10-24-2018 18:21

Yes. I have chatted with the helpdesk and now I am hearing that it may not be compatible with my phone...LG6 which seems crazy!! I've had the watch just shy of 2 months and it worked fine until October 5th and then it just stopped. 

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