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versa - trouble keeps adding up

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‎10-23-2018 20:36

‎10-23-2018 20:36

Got my versa for 2+ weeks  and it started giving problems ,a new one everyday

-  cannot connect to phone gps 

- unable to display heart rate on phone app

- unable to sync 

 

sad to see so many complains about fitbit in the forum ...   

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‎10-23-2018 22:00

‎10-23-2018 22:00

What phone are you using? It sounds a bit like compatability issues.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

‎10-23-2018 22:00

‎10-23-2018 22:00

What phone are you using? It sounds a bit like compatability issues.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-24-2018 00:22

In response to NellyG

‎10-24-2018 00:22

Using a Oppo R11...it worked fine for the 1st week , there was an app update and there after the issues started appearing one by one over the last few days

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‎10-24-2018 23:56

In response to NellyG

‎10-24-2018 23:56

You are absolutely right . Experimented it by syncing with an iphone and it worked seamlessly .

Still puzzled that it was able to work fine on Oppo when i first got it . 

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