10-12-2020 19:02
10-12-2020 19:02
i have had every fitbit ever made and never had problems, but this Versa 2 is a piece. Haven't had it a year, wont charge and now all it says "DATA not cleared" sync and try again? but nothing will work and it won't charge Any thoughts?
10-12-2020 19:20 - edited 10-12-2020 19:31
10-12-2020 19:20 - edited 10-12-2020 19:31
Call customer support and they'll guide you through a quick troubleshooting process then issue you a return label if still under warranty. Shipping takes awhile (FedEx Smartpost). My Versa 2 recently failed with about 900 miles on it in 7 month. Really enjoyed the watch and what it offered.