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versa2

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‎10-12-2020 19:02

‎10-12-2020 19:02

i have had every fitbit ever made and never had problems, but this Versa 2 is a piece.  Haven't had it a year, wont charge and now all it says "DATA not cleared" sync and try again?  but nothing will work and it won't charge Any thoughts?

 

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‎10-12-2020 19:20 - edited ‎10-12-2020 19:31

‎10-12-2020 19:20 - edited ‎10-12-2020 19:31

Call customer support and they'll guide you through a quick troubleshooting process then issue you a return label if still under warranty.  Shipping takes awhile (FedEx Smartpost).  My Versa 2 recently failed with about 900 miles on it in 7 month.  Really enjoyed the watch and what it offered.

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