help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

wont synch with ipad

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-17-2018 10:28

‎08-17-2018 10:28

Hi

I purchased Versa for my mom.  I was able to synch it to her iphone 5, with no problems.  However, it will not synch to her ipad pro.  I have tried everything--even talking to fitbit rep and best buy rep.  

The Versa, phone and ipad just will not synch.

She really wants it to synch to ipad, so she can see the information better.

 

Does anyone have any advice for this issue?

Thank you.

Best Answer
0 Votes
1 REPLY 1

‎08-17-2018 10:38

‎08-17-2018 10:38

Hello @Dori2, glad to see you in the Fitbit Community! 

 

I am sorry to hear you are having this issue. Before we move on, please check to see if the Ipad pro is a supported device, you can find that link Here. Cant wait for your response!

Versa- Ionic- Charge- Charge HR- Charge 2- Blaze
Alcatel Revvel (Android 7.0)

Did I solve your issue? Vote my comment as solution!
Best Answer
0 Votes