Menstrual health - public preview

[PriscillaAk]

new AI version of the app does not have the options to track menstrual cycles, is fitbit excluding half of the population necessities?

Moderator Edit: Clarified subject

[Amy11Fitbit]

Hi @PriscillaAk, welcome to our community forums!

Thank you for letting me know about the missing menstrual cycle feature in the AI version of your Fitbit app, I’d like to help you out.

The Menstrual Cycle is now available in public preview! To dive in, please ensure your app is updated to version 4.67. A quick force quit and restart of the app should bring the feature. To check how to do it please check this article.

Also, I suggest you force quit the app:

• Android: go to settings - apps - select the Fitbit app - and tap force quit
• iPhone: go to settings - general - iPhone storage - select the Fitbit app - offload - install

[Sog37]

Where is it? My app is updated and I don't see it anywhere 

[PriscillaAk]

I did as you suggested, after the update even after force quit there are no option for tracking menstrual cycles

[PriscillaAk]

 

 

 

 these are all the options

[mhouse]

maybe check in Health tab>All Data.  I don't need tracking anymore so it's not set up, but that's the only place I see it in Public Preview. 

I have app version 4.68 on iOS.

[Sog37]

Thanks, I have an android and can't see any option for cycle health unfortunately 

[PriscillaAk]

thank you, this might be the issue, I have the version 4.67 for IOS and google store doesnt have it available for me to download the 4.68 version, I only found it on third party sellers in which im not confortable downloading, im unsure to why I dont have the option to update or download the 4.68 version from the Google store

[RiekoC]

Hello @PriscillaAk 

I believe version 4.68 just started rolling out. The app version pinned post in the Android app forum is still shows version 4.67. I expect that post will be changed soon to show that version 4.68 is rolling out. 

Please be patient and keep checking the Play Store for the app update. 

Just to share, I'm in the last group that gets the Fitbit app updates. So I understand your frustration when the update isn't available to you yet. 

[DVictoria]

I confirm I have the latest version 4.68. I confirm I have given Fitbit permission to help manage my cycle. I also did the force stop in the app and nothing I try to do brings up the option to see the cycle feature in the Health metrics.

[HristinaSt]

Same here. I use for introduced to try the new app and don’t see this option, v4.68. This is one of the main reasons I am still with a FirBit decide and not an Apple Watch.

[RiekoC]

Hello @DVictoria , @HristinaSt 

I understand that it's very frustrating to see that other users have a feature in Public Preview that you use on a daily basis and you're not seeing it yet. Although it's less than ideal, please continue to switch to the regular app version to track Menstrual health until the tile finally appears in your app. And keep checking the Health tab.

Just to let you know, I've seen features appear in my Public Preview several days after installing an update.