Couldn't Open Workout

[Connerw98]

I've been using the new AI coach and utilizing the planned workouts. The last two days I have not been able to open the scheduled workout for that day. It pops a message saying "couldn't open workout" and to check my Internet connection. However I can open workouts for future days, just not the workout scheduled for the current day  

[alexthecat]

@Connerw98 which version of the app are you using? Currently, the minimum app version for the Public Preview is 4.57. 

Have you tried restarting your phone or installing/reinstalling the app? If those steps don't solve the issue, I would recommend reporting this error in the app. Tap your icon in the upper right of the main screen in the app and select "Report Issue". 

[Connerw98]

I tried restarting the phone and uninstalling and re-installing the app. I am on 4.59 app version. I was chatting with the fitbit support and had this issue escalated. Hopefully resolves soon! 

[ok_kc]

Did this issue ever get resolved? Same thing is happening to me (April 2026, v4.66).