Add Chromebook as a supported device

Is there any way to add Google Chrome books that run Chrome OS to the supported device list. My wife and I would be forever thankful! 

 

Moderator edit: added labels

224 Comments
SunsetRunner
Not applicable

Yes, there is an android app but is still not supported on chromebooks with google play store, i have a samsung chromebook plus which can run android apps, it syncs with my fitbit just fine but some features (notifications) are broken

peteyjohnson
Recovery Runner
Agreed. We have been complaining about this for years. Fitbit obviously
does not care. I am able to sync on my chromebook and smartphone but if it
requires any kind of update then I have to use my husband's Windows laptop.
Ridiculous.
Rich_Laue
Community Legend

@peteyjohnson it is not that Fitbit doesn't care, the Chromebook runs a browser based operating system, and the browser is unable to read data from an external device connected through Bkuetooth. 

It however could communicate and work with a tracker connected with a Bluetooth cable. So yes for it could write a program that will work, but it would work oIly with the Blaze and the Surge . 

 

For now the preventing factor is that it is impossible to write an app for the Chromebook that will work with the other tracker. 

This is also the reason there is no sync now button on the web based dashboard .another highly requested feature. 

 

In short .we have to wait unroll someone adds the ability to the web browser. 

cranebb
First Steps

Well,this company is very helpful and so nice.I ........ well there is so much to say about this company that it is not possible to say in a short body passage.I love the fitbit flex 2 they should make a fitbit flex 3 with a big screen [touch screen] and put messages and calling and other stuff.But i think what doesn't just click is that you have to have a iphone or a phone to set it all up.

Rich_Laue
Community Legend

A desktop computer running Won 10 or Mac may also be used. 

See my lay post for the problems with writing a web based app to sync a Fitbit. Yes this is possibkepbut do to hardware limitations it will only work with the Surge and Bkaze. 

JuliusS
First Steps

We need this for a project that, if successful, would lead to purchasing a large number of Fitbits.

Rich_Laue
Community Legend

As mentioned above Chrome is a browser based OS, and currently a web browser can not connect to a bluetoothBdevice for data transfer. This is why their isn't a sync now button on Fitbit.com. 

 

I'm sure Fitbit will add a.Chrome app when the Chrome OS will allow Bluetooth devices to sync. 

 

As for a direct connection this would work in chrome. but it would be limited to devices that can directly connect, the Blaze and Surge. Both have been retired. 

rbrittne
First Steps

PLEASE make a chrome app we bought three flex 2's.....so help us out!

Rich_Laue
Community Legend

Fitbits hands are tied, the Browser and the Chrome OS a browser based IS needs to get an update to allow a connection to a Bluetooth device .

Until Chrome gets an update, Fitbit will not be able to make this happen. 

Status changed to: Not currently planned
SantiR
Premium User
Moderator Alum
Moderator Alum

Hi everyone, thanks for sharing this suggestion. We're always striving to enhance Fitbit products and services, and we appreciate all of the input we receive from our customers. We do not currently have plans to release this feature. You can learn more about how Fitbit decides what suggestions get released in our FAQs. For now, we will leave this suggestion open for votes (and closed to comments) so that we can continue to track community demand over time. Thanks for taking the time to share your feedback with us and we will let you know if anything changes.

User235
First Steps

A chromebook version of the fitbit desktop app, to allow chromebook users to sync music to a versa or ionic device.

Rich_Laue
Community Legend

Have you added your vote to the request .With only 220 votes it doesn't seem very popular .

 

However that is not why Fitbit will not. but is technically unable to write an app for the chrome book. 

Chrome is a web based operating system, and tgereforetany app written can not get access to a Bluetooth connected device.

This is also why a fitbit tracker can not sync through the web browser. 

To sum up, the Chrome OS.first will need to be rewritten . 

marlenebanike
First Steps

Since most younger kids under 10 years of age have iphones, it would be WONDERFUL if they could sync their Ace 2 Fitbit thru a Kindle Fire Tablet or their Chromebook.  My daughter just received a Kids Ace 2, she's 8 years old, and the only option we had was to sync it with my iphone.  So now she can't manage her account or challenges unless she goes into my phone.  Had I know all of this I wouldn't have bought this watch for her.  It's very disappointing.

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @marlenebanike. Thanks for taking the time to visit the Feature Suggestions board. We wanted to let you know that the ideas you recently posted already exist on the Feature Suggestions Board. You can see them here where you can add your vote to those existing suggestions:

Add Chromebook as a supported device

Amazon Kindle Fire Compatibility 

Please try to make sure you only post one idea per suggestion, so we can keep the board organized, easily searchable and see which idea other members are voting for. Thanks for participating in Feature Suggestions.

kingkishore
Jogger

I have recently bought a chromebook, and I am unable to sync my fitbit versa lite with the android app. Can you make a certain release to enable synchronization with chromebook?

YojanaFitbit
Moderator Alum
Moderator Alum

Hi @kingkishore, thanks for explaining why you would like to have the option to use Chromebooks to sync Fitbit data. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

AnneZC
First Steps
No app for use on a Chromebook?! One is needed.
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @AnneZC, thanks for explaining why you would like to see Chromebook as a supported device. This feature suggestion already exists, so I've moved it into a similar request. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

I hope to see you around.

blacknblue
Base Runner
Hello, I recently reset my watch due to a problem. Little did I know that my MacBook charger wasn't working, and that was how I transferred music. A music app for Chrome OS (my only other device) would be very helpful, or if I could transfer music I have downloaded on my phone. Thanks, everyone.
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @blacknblue, thanks for explaining why you would like to transferred music using Chrome OS. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. 

 

To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

I hope to see you around.

blacknblue
Base Runner
So I have a Chromebook that runs Android 9.1 at home, I want to use it to receive notifications from it. The problem is that Fitbit needs a GPS to sync, and Chromebooks don't have a GPS. Could Fitbit make it so it used a direct Bluetooth tether, or maybe wifi when I'm home to get notifications?
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @blacknblue, thank you for feedback about getting notifications from your Chromebook. As mentioned before, this is not a Fitbit-compatible device so this is not possible. I've moved your request here. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. 

 

To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

I hope to see you around.

njuhiu
First Steps
i would like fit bit watch devices to become compatible with chrome OS software so others and i can use there chrome book instead of there phone.
DavideFitbit
Moderator Alum
Moderator Alum

Hi @njuhiu, thanks for taking the time to share your feedback about the possibility of making Fitbit compatible with Chrome OS software. I noticed that a similar feature suggestion already exists, so I’ve moved your post here, as this helps to keeps the boards more organized.

 

While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes.

 

Thank you again for your participation in the Community.

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