Add a button in the Fitbit app to check for software updates

[EllisLong]

I think it would be cool to add a button in the Fitbit app so then we can check for software updates by clicking on the button.

[YojanaFitbit]

Hi @EllisLong, and thanks for taking the time to share this suggestion about adding a button in the Fitbit app to check for software updates. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

[Guy_]

Essential for cases where the device is not updated automatically, or even manually, having an option to check for the latest update at anytime would be very useful.

An option to check the status of all downloaded clocks and apps would also be useful.

Similar to looking for updates in Google Play - it should indicate any pending updates, and it would be good if there was some means for the developers to indicate the changes in the new version, of both tracker firmware and and apps.

This would alleviate interactions with the Fitbit help center for such cases where there are issues as there would be a guide for users to follow to resolve the issues themselves.

Would be very simple to add on the device page, underneath "Sync", add "Updates" "Check for updates and last time checked".

[Guy_]

It seems this has been done.

In the phone Fitbit App

Click on profile photo [top left]

Help & support

Check for ... update

[Guy_]

However it doesn't seem to work properly - it generally always says the tracker is up to date.

[LizzyFitbit]

Hi everyone, and thanks for sharing this suggestion. We’re very happy to let you know that this has been released on the Fitbit app. Just open the Fitbit app, tap your profile picture > Help & Support > Check for Fitbit device update. If there isn't an update available yet for your device, you'll get up to date message. Otherwise, you'll be prompted to download the firmware version.

@EllisLong, in recognition of your excellent suggestion, each of your votes will now count as 5 votes – you have the power! Thank you for sharing this idea, and thanks to everyone who voted and commented for your enthusiasm which has now materialized for everyone’s benefit. We hope you all enjoy this new addition to the Fitbit product or service!

[Guy_]

@LizzyFitbit 

Are you saying it's now been fixed to tell you if there is an update and that the web pages no longer need be checked manually?